Getting to Yes: Focus on Interests Not Positions
By far the most often quoted tenet of "the Method" is to avoid positional bargaining and instead focus on the underlying interests of the opposite sides. Fisher & Ury illustrate…
Getting to Yes: Separate the People from the Problem
The first tenet of what Fisher & Ury call "The Method" is to separate the people from the problem. Although I think I understood their point when I first read…