Amazing Face Reading
At a recent meeting of a trade group, the lunch time speaker was Mac Fulfer, a lawyer and professional face reader. So what is a face reader and why am…
Getting to Yes: Focus on Interests Not Positions
By far the most often quoted tenet of "the Method" is to avoid positional bargaining and instead focus on the underlying interests of the opposite sides. Fisher & Ury illustrate…
Getting to Yes: Separate the People from the Problem
The first tenet of what Fisher & Ury call "The Method" is to separate the people from the problem. Although I think I understood their point when I first read…
Back To The Basics
I have recently been reading a number of relatively new books with claims of a revolutionary new way to approach negotiation. Without exception and without naming names, each new source…
Different Strokes
At one mediation I heard counsel accuse the plaintiffs of lying and engaging in "litigation lottery," hoping for a big payoff. This mediation was over before it began. At another…
Decision-Making In The Face Of Uncertainty
It is the rare successful mediation that does not lead one party or both to wonder whether they could have gotten more or given up less. What makes mediated settlement…